Dispatch — Hexworth Prime

hexworth

Mission Briefing

Welcome to Dispatch — the troubleshooting operations center. You are a field technician. When a system goes down, a ticket hits the queue, and you get dispatched. Each assignment drops you into a broken system — a misconfigured workstation, a failing server, a network outage. Your job: diagnose the root cause, apply the fix using the right tools, and recover the flag to close the ticket.

Every assignment requires different diagnostic tools and different screens. There is no one-size-fits-all fix. Use your training.

0 / 1

Tickets Resolved

Flags Captured

Total Score

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Best Time

Active Dispatch Board

NT-001 Network

Open

Network Rescue

A user can't access the internet. Boot into their Windows workstation, read the help desk ticket, diagnose the root cause, and restore full connectivity. Five distinct scenarios — each requires different tools and hides the flag in a different location.

Networking ~20 min Difficulty: 500 pts

MD-100 Obj 5.1 MD-100 Obj 5.2 MD-100 Obj 3.1 5 Scenarios BoxEngine

OS-001 Operating System

Open

Boot Failure

A workstation won't boot past the Windows logo. Use recovery tools, Safe Mode, and system repair to diagnose driver conflicts, corrupted boot records, or failed updates.

OS Recovery ~25 min Difficulty: 500 pts

MD-100 Obj 4.1 WinRE BoxEngine

HW-001 Hardware

Open

Dead Workstation

A machine powers on but shows no display. Check POST codes, reseat components, swap cables, and interpret beep codes to identify the failing hardware component.

Hardware ~20 min Difficulty: 500 pts

A+ Core 1 Obj 5.2 POST Codes BoxEngine

AD-001 Security

Open

Lockout Storm

Multiple users are getting locked out of Active Directory. Investigate Group Policy, check authentication logs, trace the source of bad password attempts, and restore access without compromising security.

Identity ~30 min Difficulty: 750 pts

MD-100 Obj 4.5 Active Directory Blue Team 5 Scenarios BoxEngine

PR-001 Hardware

Open

Printer Nightmare

The office printer is spitting blank pages, stuck in a queue, or unreachable. Clear the print spooler, check drivers, verify network connectivity, and get the office printing again.

Peripherals ~15 min Difficulty: 300 pts

A+ Core 2 Obj 3.1 Print Spooler BoxEngine

OS-002 Operating System

Coming Soon

Blue Screen Triage

A workstation is caught in a BSOD loop. Analyze stop codes, review minidump files, check recently installed drivers or updates, and stabilize the system.

OS Recovery ~25 min Difficulty: